Frequently Asked Questions - Website FAQ

Forgot Your Password?

Here is the link to request a new password for your account:

Can I use the website without revealing any of my personally identifiable information?

Yes. You can visit the site and have access our resources without having revealed any personally identifiable information. There will never be a time when we capture personally identifiable information without your knowledge.

Is Herballove giving my email address to anyone?

Herballove does not rent, lease, or sell PII (Personally Identifiable Information) about our users or members for any reason. We take privacy and security issues very seriously.

It has come to our attention that a Spammer has copied Herballove templates and is sending spam emails using the Herballove’s name and logo. In most cases, the spam is advertising prescription drugs in order to try to sell you medication. The email looks like it is coming from your email address to your email address.

Do not click the link in the email, unless you are positive the link is back to our site. We recommend you copy & paste the link to Google to verify it if you are not sure.

Why do I have to provide my email address to register?

We ask for your email address in registration to ensure all members and postings are legit. As a registered member, you can post, communicate, and send private message to other members and experts.

How do I make changes or update information I have stored?

Log in to your account and edit them.

How can I be sure that my information will remain confidential?

Even though we built with state-of-the-art security features to keep your health information confidential, please do not post any identifiable information about yourself in forum or any postings.

Are Herballove experts doctors?

No. Many experts are alternative medicine doctors, but some of them are counselors, sex psychologists, herbalists, and selected group of people that have suffered sexual dysfunction that can share their experiences with you. None of comments, postings, emails, feedbacks, or other communications can be serve as medical advices. You know your body best and use common sense when visiting our website. Check with your own doctors for any specific medical problems.

How do spammers get my email address?

If your email address is listed on a public web page, online forum or bulletin board, it is very easy for the spammers to get it. We strongly urge you to not reply to any spam messages.

How can I suggest a product for review?

Please fill in the Contact Us page:

How can I become an expert?

Please fill in the application to apply:

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The information on this site is provided for informational purposes and is not meant to substitue for medical or physician advice, diagnosis, or treatment.
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